1. Introduction
Ops Automators LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at opsautomators.com and use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
2. Information We Collect
2.1 Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
Fill out contact forms on our website
Schedule consultation calls through Calendly
Engage our services
Communicate with us via email or other channels
This information may include:
Name
Email address
Company name
Phone number (if provided)
Payment information (processed securely through Stripe)
Any other information you choose to provide
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information about your device through Google Analytics and standard web server logs, including:
IP address
Browser type and version
Operating system
Pages visited and time spent on pages
Referring website addresses
Device identifiers
Geographic location (city/region level)
This information is collected through cookies, web beacons, and similar tracking technologies.
3. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and provide customer support
Schedule and manage consultation calls
Process payments and deliver our automation services
Send you updates about our services (with your consent)
Improve our website and services
Analyze website usage and trends
Comply with legal obligations
Prevent fraud and enhance security
4. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including:
Framer - Website hosting and infrastructure
Framer Privacy PolicyCalendly - Appointment scheduling
Calendly Privacy PolicyGoogle Analytics - Website analytics and usage tracking
Google Privacy PolicyStripe - Payment processing (Stripe does not share your full payment information with us)
Stripe Privacy Policy
These service providers are contractually obligated to use your information only as necessary to provide services to us and are required to protect your information.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies).
4.3 Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your information is transferred and becomes subject to a different privacy policy.
5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device.
Types of Cookies We Use:
Essential Cookies: Necessary for the website to function properly
Analytics Cookies: Google Analytics cookies to help us understand how visitors use our website
Functional Cookies: Remember your preferences and settings
You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website, including our ability to schedule appointments through Calendly.
To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
6. Payment Information
Payment information is collected and processed by our third-party payment processor, Stripe. We do not store your full credit card information on our servers. When you make a payment, your payment information is transmitted directly to Stripe using industry-standard encryption.
For information about how Stripe handles your payment data, please review Stripe's Privacy Policy.
7. Third-Party Links
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Generally:
Contact information: Retained while you are an active client, plus 7 years for business records
Website analytics data: Retained according to Google Analytics settings (typically 26 months)
Payment information: Retained by Stripe according to their policies and legal requirements
When we no longer need your information, we will securely delete or anonymize it.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Encryption of data in transit (SSL/TLS)
Secure hosting infrastructure through Framer
Restricted access to personal information
Regular security assessments
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
10.1 General Rights
Access and Correction: You have the right to access and update your personal information
Deletion: You have the right to request deletion of your personal information, subject to certain legal exceptions
Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in our emails or contacting us directly
10.2 For California Residents (CCPA/CPRA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
Right to know what personal information is collected, used, shared, or sold
Right to delete personal information
Right to opt-out of the sale of personal information (note: we do not sell personal information)
Right to non-discrimination for exercising your CCPA rights
10.3 For EU/EEA Residents (GDPR)
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including:
Right to data portability
Right to object to processing
Right to restrict processing
Right to withdraw consent at any time
Right to lodge a complaint with a supervisory authority
10.4 Do Not Track Signals
Some web browsers incorporate a "Do Not Track" feature. Our website does not currently respond to "Do Not Track" signals. However, you can opt out of Google Analytics tracking using the browser add-on mentioned in Section 5.
11. Children's Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child without parental consent, we will delete that information promptly. If you believe we have collected information from a child, please contact us immediately at info@opsautomators.com.
12. International Data Transfers
Our services are based in the United States (Orlando, Florida). If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our service providers operate.
The United States may have data protection laws that differ from those in your country. By using our website and services, you consent to the transfer of your information to the United States.
13. Business Contact Information
Ops Automators LLC is a Florida limited liability company providing business automation services. Our business operations are conducted from Orlando, Florida.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.
If we make material changes to this Privacy Policy, we will notify you by:
Posting a prominent notice on our website
Sending an email to the address you provided (if applicable)
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Ops Automators LLC
Email: info@opsautomators.com
Location: Orlando, Florida, United States
To Exercise Your Privacy Rights:
Email: info@opsautomators.com
Subject Line: "Privacy Rights Request"
We will respond to your request within 30 days (or as required by applicable law).